We have put together a list of Frequently Asked Questions for our Buyers, but if you have a question that is not answered here please feel free to email us at Hello@TheLovebugCollection.com or use the Contact page to submit your question. Thank you!
What form of payment do you accept? Payments are accepted via Paypal (an account is not needed to pay via Paypal), credit card, and Amazon Payments. If paying by check through Paypal, items will not be shipped until payment clearance (3-5 business days).
What countries do you ship to? We currently ship to the United States and Canada.
What service do you use to ship your items? We use the United States Postal Service. At checkout you will have the option to choose between First Class and Priority Mail shipping services.
Are all items ready for shipping? No, most items are made to order. You can view current turnaround times on our Policies page.
Do you charge sales tax? Per California state law, we charge 8% sales tax if the package is mailed within California.
Are all the items sold here handmade? Yes.
Do you offer wholesale pricing? At this time we do not offer wholesale pricing.
Thank you so much! If you have any additional question please feel free to visit our Policies page. You can also email us at Hello@TheLovebugCollection.com or use the Contact page to submit your question. Thank you!